Refund policy
Return & Refund Policy – Crevia Fit
Operated by Crevia LLC
Thank you for shopping with LumaNord. We strive to ensure you are fully satisfied with your purchase. If for any reason you are not, please review our return and refund policy below.
Return Eligibility
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Returns are accepted within 14 days of the delivery date.
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Items must be unused, unworn, and in their original packaging.
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A valid proof of purchase is required for all returns.
Return Process
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Email us at info@lumanord.com with your order details and reason for return.
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Once approved, return the product to the address provided in the return instructions.
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After receiving the product, please allow up to 7 working days for inspection and processing.
Refund & Deductions
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Upon successful inspection, we will initiate your refund or exchange.
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A 30% deduction will be applied to cover handling and processing fees.
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Refunds will be issued to the original payment method used.
📩 Need Help?
For any questions or concerns regarding returns or refunds, please contact us at:
📧 info@lumanord.com